We are so relieved to know there is someone who has the knowledge along with a caring personality. Tom and Laurie made us feel at home and we knew from the first minute that we were in good hands. They both took the time to answer all of our questions in a clear and unhurried way. Sally had bought hearing aids from another office out of state, which never worked right. Apparently there was a program issue which they did not see and correct, but Tom found the problem. He checked and made the proper adjustments and programmed them to fit Sally’s needs. She noticed the difference immediately when she put them in! We are all so thankful that we came here and would highly recommend anyone with concerns to stop in.