Submitted 2016-12-29

I knew for some time that I did have a hearing loss. I also knew that it most likely meant I would need a hearing aid. The thought of actually wearing one didn’t bother me. What did bother me was the fact that I thought it would make things so loud that I wouldn’t be able to deal with the noise. Many years ago I knew someone who had this problem.

It had gotten to the point where it was causing problems for me at work so when I received a flyer in the mail with a free hearing check I decided to go and see what this was all about. Tom gave me a hearing test and to my surprise I had a 45% hearing loss. No wonder I was having problems. He also explained that it wasn’t just the level of sound but specific tones I was missing which would make me hear incorrectly. I would misinterpret what people would say. That explained a lot of discussions I had with my husband when I would swear he said one thing and he would swear he said something different.

Tom fitted me with hearing aids (which I now refer to as my new earrings!). I never had the slightest problem of any kind from day one. You never feel them, you can adjust the volume and the biggest thing is the clarity. Things don’t seem louder I can just understand what people are saying now. I never realized that I had not been hearing my grandmothers clock tick until I actually hear it again. Tom, Laurie and Rachel are wonderful to work with and never make you feel anything but welcome. They are always willing to make sure you are 110 % satisfied when you walk out the door. Now I tell everyone about my new earrings and how they improved my quality of life. Thank you for being a business that puts their customers first!