On January 11, 2016 I had the distinct pleasure of visiting Countryside Hearing. Having the company I was doing business go out of business, I became cautious of any other company in this business. However, when first visiting Countryside Hearing, my wife and I were so graciously greeted by Laurie one of the owners. Instantly we were taken by Laurie’s wonderful demeanor and infectious smile. Laurie explained the company’s policies and the way they have been so successfully doing business and their justification of an A Plus rating with the BBB. Shorty thereafter, we were introduced to her partner and husband Tom Mitchell. Not only was Tom a delight, he was extremely professional, informative and so thorough in his time with me. He quickly resolved the problems I was having with my old aids and gave demonstrations of proper wear and operational use of my aids. We were totally satisfied with our encounter there and even purchased a service policy restoring our confidence in the hearing aid business. Laurie and Tom are a ‘WINNING TEAM” and we suggest to all in need of hearing aids to make Countryside Hearing their first stop. Our thanks to them again.