Tom and Jennifer are the best!! They treat everyone just like family. 🙂 They always remember me when I call or go into the store. They make me feel welcome and go above and beyond to make certain my hearing aids are always perfect!! Thank you, Tom and Jennifer!!
Tarpon Springs, FL
I have to say it. My unsolicited gratitude and appreciation is due here. Something super exciting and amazing is happening at Countryside Hearing Aid Services and it didn't cost me anything but about 40 minutes of my time to be blown away with information I would have never found elsewhere on the internet, not even YouTube! And it has nothing to do, except incidentally, with hearing aids. It is about education on what hearing is and does, how it functions and what types of things that go wrong with it and why. And it involves something you won't find on YouTube either.
What won't you find on the internet? YOU! That's the final factor is you can do all the research you want, talk to people with similar problems and experiences to yours or hear their stories and explanations, even their successes, and you won't find the exact right thing for you until you become more self-aware. And THAT is what Tom Mitchell, to my surprise, gave me today in this comprehensive testing and evaluation. He even has a high-tech sound room and testing tool like nothing I have seen (or heard rather lol) where we did the comprehensive hearing check.
This is no elementary school hearing test at the nurse’s office. This is 21st century technology and a graphic report that shows every aspect of every type of sound you perceive in work and everyday life! Did I mention that he didn't charge me a dime for it? That's right, I found out more than I even thought to ask or wonder about and WAY more than several hours of research on the internet has shown me. And that's because I left more self-aware. He wasn't there to slickly sell me hearing aids. In fact he really didn't pitch me at all except to make some recommendations on which ones to consider. But he was up front and honest about pros AND cons. But based on all the facts that came up in the testing he really left the next steps up to me, totally and completely and made his strong recommendations on what I should specifically do and consider moving forward. That is the kind of empowerment that is rare these days.
And here I am recommending more people see him and get tested and evaluated. It is something that cannot be done on any YouTube video which, not to mention I realized after this experience, has a pitch, if only their advertisers pitching you. No, I was able to isolate my specific challenges and predict where future plays out from here, not by being told what to do, but being let in on the technology and knowledge of basic audiology Tom has. He really let me see it through a professional perspective. I SWEAR this is unsolicited BTW !!!! lol I'm starting to sound like a commercial!
And all of it the result of him not trying to force-sell me anything. He's really cause-driven in terms of isolating the real cause of the problem so a person can see their own options to handle it. I work with musicians professionally as well as other people who have sound as a vital part of their occupation and life and I have already been telling people about this place and to make an appointment. It doesn't end there. Jennifer at the front desk is so welcoming and friendly and you can't help but want to hang out there with the lot of them.
Truth be known I was kind of sad to leave! If you're sitting on the fence, call up, set something up for a consult, like I did, and drill them with all the questions you had. I got answers to all mine including ones I didn't even know to ask! It didn't cost me anything to find out but the advice is invaluable. I am now doing the right homework based on ME! Thanks guys for an amazing experience! I'll be sending you more of my peeps for sure!!!!!
Countryside Hearing has the friendliest atmosphere with efficient service and equally high quality products.
Have an issue with your hearing aids? Tom Mitchell will fix it every time - at least he has for me.
Palm Harbor, FL
Countryside Hearing is a fantastic office that has great service with the friendliest staff! Extremely happy I found them and recommend anyone who wears hearing aids or is in need of one to come here.
Safety Harbor, FL
I've been going to Countryside Hearing for over 30 years and have been treated like a queen! They do a great job on which hearing aids work best with the individual's hearing loss. Best hearing aid specialist in the Tampa Bay area! 5 + stars!!!
What a great experience! Tom and his staff are extremely pleasant to deal with. Tom went above and beyond to accommodate my mom with her hearing aids. He is very professional and goes the extra mile to get to know his clients, takes his time in evaluating their needs and the best way to assist them. So glad we found him, he is the greatest and we highly recommend Countryside Hearing Aids for the best experience you will ever have.
Extremely happy I changed hearing aid offices! Tom is very knowledgeable and obliging. I love coming here!
Palm Harbor, FL
I waited too long to make this appointment and realized afterwards that I was missing the sounds of nature (birds, wind, etc..), friends/family were raising their voices while talking to me when now they don't have to with my hearing aids. Tom Mitchell is such a great communicator and his entire office staff gives great detail to being so attentive with their patients needs. It is so wonderful knowing that you'll be taken care of when in their care, highly recommend making an appointment!
St. Petersburg, FL
I've been to many hearing aid offices before and none of them compare with the service that CHAS has given me, I so enjoy coming here!
Wonderful, the best customer service I have ever had. I highly recommend Countryside Hearing for all your auditory needs.
I would like to share my experience with Countryside Hearing. I have been partially deaf since childhood and I am now over 60. I made an appointment to have my hearing tested and it did not take long to get an appointment. I chose to buy 2 Captivate 100mini RITE hearing aids. I have been extremely pleased with this product. I have heard words to music that I have never understood in my previous years. I found the service at Countryside excellent. They do not just give you hearing aids but they want to make sure you know how to use them and that you are happy. I am so pleased I chose Countryside Hearing.
These folks are amazing. Extremely caring and professional. You can trust them to give you exceptional service.
Palm Harbor, FL
Tom and Jennifer are amazing! They serviced my internationally purchased hearing aids within 15 minutes! I left feeling like I had new friends! I highly recommend Countryside Hearing Aids!
Tom Mitchell is phenomenal as is his office staff. He has decades of experience and provides the best customer service of anywhere we’ve experienced – for any professional service! My husband was skeptical and didn’t think his hearing loss was bad enough yet and that I was overreacting. That didn’t turn out to be the case after the hearing test. Tom offered several options, fitted my husband, tweaked the computer programming and in general, provided caring concern, expert advice and professional service. We returned once/week for 5-6 weeks to further tweak, get questions answered, and each time the filters and tips were replaced and fine-tuning was performed as my husband got used to the aids. We are both fully satisfied customers – my husband with his new and improved hearing, and me with no longer having to repeat everything!
My wife is a new customer, (or friend) of this office. She has been wearing hearing aids for over 20 years. Never before has she received such extraordinary personal and and genuine care at a hearing aid supplier. Tom is extremely knowledgeable in all aspects of hearing loss and devices. He spent considerable time matching my wife's hearing aid requirements to our financial abilities. His staff are family and friends that treat you as the same.
Pinellas Park, FL
Best I have found in entire region. Improved my hearing dramatically. Office staff is the absolute best! Do yourself a favor by visiting Countryside Hearing Aid Services! I have tried for years to find help and have finally found success!
I have been blessed to meet such wonderful people, Tom Laurie and Jennifer. They gave me back my quality of life. Thanks to Tom's recommendation to purchase Resound I can hear again. Thank you for the gift of hearing and caring so much about your clients.
St Pete Beach, FL
We have been more than pleased with this company. They have superior products at very fair prices. We know you can get many of their products elsewhere but what you cannot get elsewhere is the type of personal service that Jennifer, Laurie and Tom provide. You can tell they truly are interested in you, your family and most importantly your issues. They understand that hearing loss affects the entire family and help you all get through the learning curves. They work together as a team to benefit you and your team. When Tom says he will make something right he does period. He often “hears” an issue with the aids before my husband knows! Kudos to this company for making a difference!
I want to thank everyone at Countryside Hearing Aid Services. Tom has been wonderful helping my husband Jim find better heading aids at a fraction of the cost of new hearing aids. We are so thankful for Tom's knowledge and compassion. My husband purchased his hearing aids a little more than a year ago. They are refurbished and totally fantastic. My husband can even hear me whisper now. Free lifetime batteries are a huge plus and he gets regular checks on his HA which keeps them running like clockwork.