I have had minimal hearing in my left ear for over 35 years. Last fall I lost more of my ability to hear in my right ear. I went to Tom and he explained the devices available to me. He recommended bicros devices for my particular hearing impairment. I am just amazed at the difference this has made in my quality of life. The technology is beyond my comprehension but oh the results are outstanding. Tom and Jennifer make the process so simple and help you to know they are there to help. My experience with them has been one of the best. Jennifer and Tom make you feel like you are family. I highly recommend Countryside Hearing Aid Services for all your hearing needs.