My son and daughter pleaded with me to go see Tom & Laurie at Countryside Hearing Aids Services because my kids were convinced I needed better hearing aids. I truly felt my hearing was fine using an existing pair of high-priced hearing aids. Tom took the best care of me, never talking down to me while spending valuable time explaining the entire test procedure. Once Tom began fitting me with a pair of custom-programmed hearing aids, I knew immediately my kids were right; I did need this hearing test! I felt so relaxed during that initial visit as well as the subsequent follow-up visits. I truly believe Tom fully understands the needs of his clients and has the experience to provide the perfect solution. I highly recommend Tom and Laurie at Countryside Hearing Aids Services.